Shipping policy
SHIPPING POLICY
Shipments are sent via US Postal Service or UPS with Delivery Confirmation tracking when available. I try to get your order shipped out within 1-4 business days after your order is received. My regular shipping days are Tuesdays and Fridays, however that is subject to change. You will receive an email with a tracking number when your items have shipped. All items are packed to ensure they make it to you safely, but I cannot guarantee that it will not get damaged in transit. If you do receive a package and items are damaged, please contact me within 5 days of delivery date. Any reported damage will require clear photo proof including the package. You may need to present the packaging and damaged items in person to your local post office for verification.
I am not liable for items that are mis-delivered or lost, although I'll gladly assist you in tracking it down.
Please be sure you have supplied me with your correct and current mailing address! Items return to me because of invalid addresses will be subject to a 10% restocking fee, and shipping costs will not be refunded.
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RETURN POLICY
No returns or exchanges of items...all purchases are final. Please read item descriptions thoroughly and feel free to contact me if you have ANY questions before purchasing.
I inspect each item carefully before shipping and package items securely. If you do find a defect or item has been damaged in transit, please contact me within five days of delivery. Any reported damage requires clear photo proof including the package. You may need to present the packaging and damaged items in person to your local post office for verification.
I am not liable for items that are mis-delivered or lost, although I'll gladly assist you in tracking it down.
Please be sure you have supplied me with your correct and current mailing address! Items return to me because of invalid addresses will be subject to a 10% restocking fee, and shipping costs will not be refunded.
__________________________________________
RETURN POLICY
No returns or exchanges of items...all purchases are final. Please read item descriptions thoroughly and feel free to contact me if you have ANY questions before purchasing.
I inspect each item carefully before shipping and package items securely. If you do find a defect or item has been damaged in transit, please contact me within five days of delivery. Any reported damage requires clear photo proof including the package. You may need to present the packaging and damaged items in person to your local post office for verification.
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ORDER CANCELLATIONS
If a Customer would like to cancel an order, the Customer must e-mail a request along with the order number. You may also use the contact form here: https://sheilarayyan.com/pages/contact
A 5% cancellation fee will apply. An order cannot be canceled once it has been shipped. Custom and Special Order Items cannot be canceled once the order has been placed.
If a Customer would like to cancel an order, the Customer must e-mail a request along with the order number. You may also use the contact form here: https://sheilarayyan.com/pages/contact
A 5% cancellation fee will apply. An order cannot be canceled once it has been shipped. Custom and Special Order Items cannot be canceled once the order has been placed.
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INTERNATIONAL SALES
This shop is not set up to sell to international destinations.
If you wish to make a purchase, I suggest researching package forwarding services and see if that option might work for you.
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COPYRIGHT INFO
All Copyright of art and items displayed belongs to Sheila Rayyan. Please do not copy, distribute, reproduce or use my work without my permission.
Purchases of artwork and items do not entitle the buyer to reproductive rights.
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